FAQ

Frequently asked questions

Can I return or refund my items?


Unfortunately no. As our items are all preloved, they are sold as seen on our website. However, our strict policy when sourcing our items is, no stains, no holes, no tears and no high wear. We make every effort to display this in our photographs.




How long till I receive my items?


We post all items by Hermes delivery. Expect delivery to be within 2-4 days. All items are tracked, therefore you can check your parcels progress. Next delivery is available for a higher cost. See postage charges.




Can I sell my clothes to you?


At the moment, we have a high volume of regular stock. However, if in the future we require further stock, we will advertise on our website. Please remember, we would only accept good / excellent condition clothes of a high standard. We do not accept donated clothes, we only purchase our items.